Privacy Policy


At MaD (Media and Digital Limited) we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, request quotations and place orders with us. How we use the information, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, making enquiries and placing orders you are agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to hello@mad.uk.com or by writing to us.

Media and Digital Limited
146 London Road
Stockton Heath
Warrington
WA4 6LE.

Alternatively, you can telephone
0800 542 0700

Who are we?

We are MaD (Media and Digital Limited)
We are a design agency based in
Stockton Heath Warrington.
146 London Road, Stockton Heath, Warrington, Cheshire, WA4 6LE
Company Reg Number – 4000770
VAT Reg Number – 673451918

What type of information is collected from you?

The personal information we collect might include your name,
address, email address, IP address, and information regarding
what pages are accessed and when along with details of your enquiry or order
If you purchase a product from us, your card information
is not held by us, it is collected by our third-party payment
processors, who specialise in the secure online capture and
processing of credit/debit card transactions, as explained below. When you enter credit card details you are in communication over a secure link with the merchant system operated by Stripe Payments Europe LTD (or such other financial system as may be used from time to time). It retains details of the credit card transaction. You must enter the details for each purchase for security reasons.

Website recording

Like many other websites, the MaD website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Google Analytics

These cookies are used to collect information about how visitors
use our site. We use the information to compile reports and to
help us improve the site. The cookies collect information in
an anonymous form, including the number of visitors to the site,
where visitors have come to the site from and the pages they visited
For more information on Google Analytic’s privacy policy visit here:

http://www.google.com/analytics/learn/privacy.html

Google Maps

These are Google Maps third party cookies, which are unique
identifiers to allow traffic analysis to Google Maps.
How is your information used?

We may use your information to:

  • Contact you regarding queries raised in the contact form;
  • Progress an order you have submitted and send you information directly related to this
  • Carry out our obligations arising from any contracts entered into by you and us;
  • Deal with entries into a competition;
  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested and that may be of interest to you.
  • These may include information about campaigns, appeals, other fundraising activities,
  • promotions of our associated companies goods and services;
  • Process a job application.

We review our retention periods for personal information on a regular basis.
We are legally required to hold some types of information to fulfil our statutory obligations.
We will hold your personal information on our systems for as long as is necessary for
the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers,
agents subcontractors and other associated organisations for the
purposes of completing tasks and providing services to you on our behalf

However, when we use third party service providers, we disclose only
the personal information that is necessary to deliver the service and we
have a contract in place that requires them to keep your information
secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release your information to third
parties beyond the company for them to use for their own direct marketing purposes,
unless you have requested us to do so, or we are required to do so by law,
for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure store pages, your payments are processed
by a third party payment processor, who specialises in the secure online
capture and processing of credit/debit card transactions. If you have any
questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part
of a sale of some or all of our business and assets to any third party
or as part of any business restructuring or reorganisation, or if we’re under
a duty to disclose or share your personal data in order to comply with
any legal obligation or to enforce or apply our terms of use or to protect
the rights, property or safety of our supporters and customers.
However, we will take steps with the aim of ensuring that your
privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us.
If you do not want to receive direct marketing communications from us about
our exciting products and services, you can unsubscribe by clicking here or contacting us by email: or telephone on 01925 912321
We will not contact you for marketing purposes by email, phone or text message
unless you have given your prior consent. We will not contact you for marketing
purposes by post if you have indicated that you do not wish to be contacted.

How you can access and update your information

The accuracy of your information is important to us. Y
ou have the right to request a copy of the information we hold about
you so that you can ensure its accuracy. You can do this by the following methods:

Send an email to the administrator here subscribe@mad.uk.com
and request the information held about you;

Write to or telephone us at:-

Media and Digital Limited
146 London Road
Stockton Heath
Warrington
WA4 6LE.
01925 912431.

Right to erasure

Visitors to our site have the ability to have all records
of their personal data removed where there is no legitimate
reason for us to retain that information. This includes where
GDPR is super-ceded by other laws governing the details obtained.

Please contact:-
subscribe@mad.uk.com
to activate this process

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure
that it’s treated securely. Any sensitive information
(such as credit or debit card details) is encrypted and
protected with the following software – 128 Bit encryption on SSL.

Profiling

We may analyse your personal information to create a profile of your interests
and preferences so that we can contact you with information relevant to you.
We may make use of additional information about you when it is available
from external sources to help us do this effectively. We may also use your
personal information to detect and reduce fraud and credit risk.

Links to other websites

Our website may contain links to other websites run by other organisations.
This privacy policy applies only to our website‚ so we encourage you to
read the privacy statements on the other websites you visit.
We cannot be responsible for the privacy policies and practices
of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot
be responsible for the privacy policies and practices of the owners and
operators of that third party site and recommend that you check the
policy of that third party site.

16 or Under

We are committed to protecting the privacy of children aged 16 or under.
If you are aged 16 or under‚ please get your parent/guardian’s permission
beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website,
the information which you provide to us may be transferred
to countries outside the European Union (“EU”).
By way of example, this may happen if any of our servers
are from time to time located in a country outside of the EU.
These countries may not have similar data protection laws
to the UK. By submitting your personal data, you’re agreeing
to this transfer, storing or processing. If we transfer your
information outside of the EU in this way, we will take steps
to ensure that appropriate security measures are taken
with the aim of ensuring that your privacy rights continue
to be protected as outlined in this Policy.
If you use our services while you are outside the EU,
your information may be transferred outside the EU
in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review.
This Policy was last updated in January 2018.

Cheshire Office
146 London Road, Stockton Heath,
Warrington, Cheshire, WA4 6LE

Media City Office
The Landing, The Blue Tower,
3rd Floor, MediaCityUK, M50 2ST

Call our team

Tel: 0800 542 0700
Email: hello@mad.uk.com

mad.uk.com